Categories  Compatibility, Installing, Uninstalling, and Upgrading More... The Reference Manager User Interface More... Managing Databases More... Entering References or Terms More... Importing Data Into Reference Manager More... Retrieving or Searching Local or Online Databases More... Working with Word Processors / CWYW More... Working with the Web Publisher More... Networking / Sharing Issues More... Output Styles More... All FAQs More...

The Reference Manager User Interface
Interface 1: When I open Reference Manager, why are the tools in the toolbar grayed out?	Answer
Interface 2: Why is the item that I would like to select from the menu unavailable or grayed out?	Answer
Interface 3: The references displayed in the Reference List do not show the references I just added. Where are they?	Answer
Interface 4: Whenever I check for duplicates in Reference Manager it never finds any, but I am sure there are some duplicate records. How can I get this to work?	Answer
Interface 5: Why are the Field and Type Edit, Term Manager, or Global Edit tools grayed out or inactive?	Answer
Interface 6: When I try to open my database by double-clicking on it, Reference Manager 11 comes up and gives the error "Reference Manager Version 11.0.0 has encountered a problem and needs to close." How can I avoid this?	Answer
Interface 7: My computer has more than one monitor, and the Reference Manager popup browser windows do not seem to be working properly. How do I get them to work?	Answer
Interface 8: When I attempt to use the Help menu in Reference Manager 11 I get the message, "Cannot find or load the file RoboEx32.dll. This file should be copied to C:\WINDOWS\system32 or a directory in your PATH." How can I fix this?	Answer

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