Categories  Compatibility, Installing, Uninstalling, and Upgrading More... The Reference Manager User Interface More... Managing Databases More... Entering References or Terms More... Importing Data Into Reference Manager More... Retrieving or Searching Local or Online Databases More... Working with Word Processors / CWYW More... Working with the Web Publisher More... Networking / Sharing Issues More... Output Styles More... All FAQs More...

Compatibility, Installing, Uninstalling, and Upgrading
Install 1: What versions of Microsoft Word, Corel WordPerfect, and other word processors is Reference Manager compatible with?	Answer
Install 2: What are the system requirements for Reference Manager? What operating systems are compatible?	Answer
Install 3: What versions of Reference Manager are still actively supported by Thomson Researchsoft Customer Technical Support?	Answer
Install 4: I'm getting a 1935 error message when trying to install Reference Manager 11. How can I resolve this problem?	Answer
Install 5: I purchased the download version of Reference Manager, and need to reinstall, but I no longer have the installer file on my computer. How can I re-download the software?	Answer
Install 6: I have installed the full version, but it says that it's the demo version instead. How can I resolve this?	Answer
Install 7: Can I activate my demo version to a full version?	Answer
Install 8: If I use the demo version now to create databases and bibliographies, will I be able to transfer my data from the demo version to the full version?	Answer
Install 9: I bought the upgrade version. What is the correct way to upgrade my old version?	Answer
Install 10: How can I deploy Reference Manager to many users/computers?	Answer
Install 11: What level of user rights (e.g. User, Power User, Administrator) does Reference Manager require to install and run correctly?	Answer
Install 12: When trying to install it always hangs or stops before the installation is complete. What's wrong?	Answer
Install 13: Should I uninstall my old version of Reference Manager before installing the new version?	Answer
Install 14: I just bought the download version from the ShopISI website, but I am not sure where I saved the installer file I just downloaded. What is this file called? How can I find it on my computer?	Answer
Install 15: I just bought the download version from the ShopISI website, but when I try to run the installer file I always get an error message that reads "Not a valid Win32 application". What's wrong and how can I fix it?	Answer
Install 16: I'm getting an APPDATA Environment Variable error when running the Configure Reference Manager program, and the Reference Manager program itself won't start. How can I fix this?	Answer
Install 17: When trying to install Reference Manager 11, I'm getting a 1722 error. How can I resolve this?	Answer
Install 18: I'm getting a Member Not Found error, how can I fix this?	Answer
Install 19: Do the tools install for more than one user account?	Answer
Install 20: Is Reference Manager Section 508 of the Americans with Disabilities Act compliant?	Answer
Install 21: Is Reference Manager Citrix or Terminal server compatible?	Answer
Install 22: What are the data limitations in the program?	Answer
Install 23: Does Reference Manager run on Windows installed on a Macintosh?	Answer

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